Cookie Policy
How we use cookies and similar technologies on our website. Read alongside our Privacy Policy.
This Cookie Policy explains how Gracious Contours uses cookies and similar technologies on our website. We aim to use as few cookies as possible. The cookies we do use are either essential for the site to function, or set only with your explicit consent.
What is a cookie?
A cookie is a small text file stored on your device when you visit a website. It allows the site to remember your actions or preferences over time. Cookies do not contain personal information unless you provide it.
Some cookies are set by us. Others are set by third-party services we use (such as Stripe).
How we use cookies
We use cookies for two purposes only.
1. Essential cookies (always active)
These cookies are necessary for the website to function. You cannot opt out of these because the site would not work without them.
| Cookie | Purpose | Duration |
|---|---|---|
gc_cookie_consent |
Remembers your cookie preferences so the consent banner doesn't reappear on every page | 12 months |
| WordPress session | Allows the booking form to work and prevents data loss while you complete it | Browser session |
| Stripe (during checkout) | Required for secure payment processing and fraud prevention | Set by Stripe — see their policy |
2. Analytics cookies (only with your consent)
If you accept analytics cookies via our consent banner, we may use anonymised analytics to understand which pages are most useful and how to improve the site. Analytics cookies do not identify you personally.
Analytics is currently not enabled by default. We do not run Google Analytics, Facebook Pixel or any other tracking service unless you have specifically opted in. If we add analytics in future, this policy will be updated and your consent re-confirmed.
Third-party cookies
The only third-party cookies set when you use our site are from Stripe, our payment processor. These are set during the checkout flow to enable secure payment and to prevent fraudulent transactions. We have no control over Stripe's cookies — please see Stripe's privacy policy for details.
We do not embed any social media tracking pixels (Facebook, Instagram, TikTok). Links to our social pages open in a new tab and only set cookies once you click through to those platforms.
How to control cookies
You have several ways to manage cookies.
Through our consent banner
When you first visit our site, you can choose to accept or decline non-essential cookies. You can change your decision at any time by clearing the gc_cookie_consent cookie from your browser, after which the banner will reappear.
Through your browser
Every modern browser lets you block, delete or restrict cookies. Instructions for the most common browsers:
Please be aware that disabling all cookies will affect the functionality of this website and may prevent you from completing a booking.
Do Not Track
Our site does not respond to "Do Not Track" browser signals. We honour your cookie preferences as set through our own consent banner.
Changes to this policy
We may update this policy occasionally to reflect changes in the cookies we use or the technologies behind the site. The version published on this page is the current one.
Contact
For any questions about cookies or how we use them:
Gracious Contours
1a Lighthouse View, Seaham, County Durham, SR7 7PR
Email: hello@graciouscontours.co.uk
Phone: 07514 751180